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> > Client Services And Account Management Team (‘CSAM’)

Client Services And Account Management Team (‘CSAM’)

MOVENTUM S.C.A.

21/06/2018

Adresse: 12, rue Eugène Ruppert L-2453, Luxembourg, Luxembourg

Téléphone: +352 26154 200

Site Web: www.moventum.lu/

Description du poste

MOVENTUM S.C.A. is a Luxembourg based company and a lead player in the field of fund distribution and related services.  Our clients are financial advisers to whom we offer a trading platform, asset management solutions and a comprehensive range of middle- and back-office services.  We work with our clients to support them and help them provide top quality service to their own customers, who are retail and institutional investors based worldwide.

We now seek candidates (m/f) who are fluent in both German and English to join our

 

CLIENT SERVICES AND ACCOUNT MANAGEMENT TEAM (‘CSAM’)

What will you do?

In summary, CSAM looks after all back-office tasks that bring us into contact with our clients, specifically:

  • Account openings (including documentation checks), account closings (including outstanding monies calculations), account maintenance;
  • debit and credit interests on end investors accounts;
  • processing management fees, service fees, account fees and custody fees;
  • ensuring application of and compliance with  the latest financial sector regulations;
  • handling inheritance cases, with the support of our Compliance team as necessary;
  • handling client calls;
  • client query investigation and resolution;
  • reporting (client, custodian, internal).
  • liaison with other internal departments (Processing, Projects, Compliance, IT…)
  • quality control; and
  • process improvement.

Who are you?

In addition to possessing excellent German and English language skills, preferably at mother tongue level, you:

  • are organised, with excellent follow up skills;
  • appreciate and strive for excellence in client service levels;
  • are flexible and stress resistant;
  • have a strong work ethic;
  • are motivated and able to learn quickly;
  • are able to work independently whilst remaining part of a team with a good team spirit; and
  • as a bonus, offer other European languages.

What does Moventum offer you?

We provide an opportunity to learn a lot and to become part of a truly international company which offers a comprehensive and innovative range of services to investment professionals.  If you think you can rise to the challenge, please write telling us why with your letter of motivation and CV in English to:

Karen French – Head of Human Resources

Moventum S.C.A.

B.P. 1257

L-1012 Luxembourg

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